Last updated: 10 September 2026
1. Introduction
Prison Island (“we”, “us”, “our”) operates prisonisland-ksa.com (the “Site”). This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our Site, submit an enquiry, or book tickets to our attraction. This policy is intended to comply with the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL) and its Implementing Regulations.
2. Who We Are
Prison Island
1st Floor, Park Avenue Mall, Riyadh, Saudi Arabia
Email: riyadh@prisonisland-ksa.com
Phone: +966 55 028 7066
3. What Data We Collect
We collect the following categories of personal data:
- Contact details: name, email address, phone number, submitted through enquiry/lead-generation forms on the Site.
- Booking and visitor information: names and ages of visitors (including children) where provided as part of a booking made through our FunButler ticketing system embedded on the Site.
- Technical data: IP address, browser type, device information, and pages visited, collected automatically via cookies and analytics tools (see our Cookie Policy).
- Marketing data: information generated through advertising cookies (Meta Pixel, Google Ads/Tag Manager) about how you interact with our ads and Site.
4. Children’s Data
Prison Island is a family attraction. Where a booking includes children, this information is provided to us by the parent or guardian making the booking, not directly by the child. We rely on the parent/guardian to have the authority to provide this information on the child’s behalf. We use children’s information only to facilitate the booking and manage the visit (e.g. age-appropriate activity access, capacity, and safety), and we do not use it for marketing purposes.
5. How We Use Your Data
We use personal data to:
- Respond to enquiries submitted through the Site
- Process and manage ticket bookings via FunButler
- Operate, maintain, and improve the Site
- Understand Site usage through analytics
- Deliver and measure the performance of our advertising
- Comply with legal obligations under KSA law
6. Legal Basis for Processing
Under the PDPL, we process personal data on the following bases: your consent (e.g. for marketing cookies), performance of a contract (e.g. processing a ticket booking), and our legitimate interest in operating and improving the Site, where this does not override your rights.
7. Sharing Your Data
We share personal data with:
- FunButler, our third-party booking and ticketing platform, to process ticket purchases
- Google (Analytics, Ads, Tag Manager), for site analytics and advertising
- Meta, for advertising via the Facebook Pixel
- Regulatory or governmental authorities in Saudi Arabia, where required by law
We do not sell personal data to third parties.
8. International Data Transfers
Some of our service providers (such as Google and Meta) may process data outside Saudi Arabia. Where this occurs, we take reasonable steps to ensure such transfers are conducted in line with PDPL requirements.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including any booking, accounting, or legal retention requirements, after which it is deleted or anonymized.
10. Your Rights
Under the PDPL, you have the right to:
- Know what personal data we hold about you and how it is processed
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data, subject to legal exceptions
- Withdraw consent to processing at any time, where consent is the basis for processing
To exercise any of these rights, contact us at riyadh@prisonisland-ksa.com.
11. Data Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
12. Cookies
The Site uses cookies and similar technologies. Full details are set out in our Cookie Policy.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
14. Contact Us
Prison Island
1st Floor, Park Avenue Mall, Riyadh, Saudi Arabia
Email: riyadh@prisonisland-ksa.com
Phone: +966 55 028 7066